The Blueprint to Total Experience | Report
By Bharath
The Blueprint to Total Experience | Report
HCLTech’s “The Blueprint to Total Experience” outlines strategies for integrating customer, employee, and user experiences using AI, cloud, and SaaS. Experience leaders achieve 57% higher growth via personalized, scalable interactions, yielding 47% ROI vs. 28% average. Overcome silos and data hurdles to drive loyalty and profitability.